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Shipping & Returns

Everything you need to know about delivery timelines, tracking, and our 30-day return policy.

Shipping Options & Timelines

  • Standard Shipping (3-5 business days): Fast and reliable shipping across India.
  • Order Processing: Orders placed before 2:00 PM IST are dispatched on the same business day.

Order Tracking

Once your package leaves our fulfillment warehouse, you will receive an SMS & Email containing your live tracking link. You can also view real-time tracking anytime from your KickAt account.

Track Your Order

30-Day Hassle-Free Returns

We want your pets to be 100% happy! If a product is unused, damaged, or not suitable, request a pickup within 30 days of delivery for a full refund or exchange.

Initiate a ReturnView Return FAQs